ARTERNAL Updates

Stay up to date with the latest features, improvements, and updates.

InventoryViewing Rooms

September 22, 2025

Improvements

  • The “Replace Doc” feature in the asset browser now filters for documents, rather than artworks.
  • Search Improvements across the platform for better accuracy and speed.

🔥 Hotfix – Tuesday, September 16, 2025

  • Fixed a bug where artworks with multiple artists only displayed one artist in OVRs.
  • The Excl. Taxes and Transport Fees field was incorrectly appearing under Installation — this has been fixed.
InventoryInvoicingViewing RoomsReporting

September 15, 2025

Fixes and Enhancements

  • PDF language updated: changed “Consignor” to “Consignee” on consigned-out invoices.

🔥 Hotfix – Tuesday, September 9, 2025

  • Fixed sorting issue in Sold Artworks Report by “Sold To.”
  • Resolved issue where Daily OVR View Emails were not being sent.
CRMInvoicing

September 9, 2025

Enhancements

  • Exporting Live Lists only exports filtered contacts, not the full list
  • Invoices can now be sorted secondarily by invoice number. Users still primarily choose what to sort by.

🔥 Hotfix – Friday, September 5, 2025

  • Fixed an issue where invoice thumbnails were not displaying correctly.
CRMViewing Rooms

September 4, 2025

🔥 Hotfixes

  • Resolved duplicate notification emails and contact records generated from OVR inquiries.
CRMInvoicingTransactionsReporting

September 2, 2025

🐛 Fixes

  • Resolved an issue where changing the Shipping Contact on an invoice didn’t save.
  • Fixed bug that prevented new invoices from being created.
  • Addressed issue where sales from Washington, DC showed a value of $0 in the Economic Nexus report.
Smart MailCRMInventoryViewing Rooms

August 18, 2025

Online Viewing Room (OVR) Updates

  • 🙈 Hide Alternate Views in OVRs
You can now choose to hide Alternate Views for artworks in your Online Viewing Rooms. This gives you more control over how artworks are presented to clients.
  • 👤 Associate Contacts to OVRs
OVRs can now be associated with a specific contact.

Once a contact is linked, all visitor activity will be attributed to that contact — unless the OVR is sent via SmartMail, which overrides the default.

  • These visits are now tracked in the contact’s timeline, helping you better understand engagement.

⚙️ Backend Improvements

  • 🔧 Hasura Removal
We've removed Hasura, a service previously used in our website's business logic. While this change doesn’t affect the user interface, you may notice performance improvements when navigating the platform.
Viewing Rooms

August 11, 2025

🖼️ Mini Update for Online Viewing Rooms (OVRs)

New Features & Enhancements

  • 🔗 Smarter URL Slugs
OVR URL slugs are now automatically generated based on the List Title instead of the user-inputted Link Name. This helps prevent internal or sensitive information from appearing in URLs.

➕ You can still customize the slug during creation if you'd like to override the default.

  • 🧭 UI Enhancements
We made visual and functional updates to the main OVR List interface for a more streamlined and intuitive experience.
  • 🖼️ Higher Banner Image Resolution
We've increased the maximum resolution for banner images, allowing your Online Viewing Rooms to shine with even greater visual clarity.
InventoryViewing Rooms

August 5, 2025

Online Viewing Rooms (OVRs) Updates

🗂️ "Date Created" Column Added to OVR List

You can now sort your OVRs by Date Created directly from the All Viewing Room Links page. The list is sorted by this column by default for quick access to your most recent links.

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💰 Select Which Price Label to Display

Customize each OVR link by choosing the specific price label you want to display — such as Retail Price, Purchase Price, or Market Price.

Whether you're sharing prices in USD or SEK, you can tailor the display to match your audience.

🛠 To update, go to the Artwork Settings panel inside your OVR and choose from the Default Price Label dropdown.

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✅ Tip: Be sure that the selected price field is filled in for each artwork in your inventory so the correct value appears.

🖼️ Banner Image URLs Now Supported

In addition to uploading a file, you can now use a direct image URL for your OVR Banner Image.

This is especially helpful if you're looking to include a high-resolution banner. (There’s currently a resolution limit on uploads, but the team is working on a fix for that.)

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➕ Just paste your image link into the Image URL field under the Header section in OVR settings.

Mobile

May 22, 2025

📱 Mobile Release – Now Live!

  • Improved performance when loading Artists for faster navigation.
  • Added Recent Shortcuts for Lists and Artists to quickly jump back to recently viewed items.
  • Introduced a "Go to Artist" shortcut when long-pressing a work or tapping the info button.
Smart MailCRMMobileInvoicingTransactionsReporting

April 7, 2025

New Feature

  • Added the ability to forward emails from SmartMail.
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🔥 Hotfix – Friday, April 4, 2025

📱 Mobile Release – Now Live!

  • Interest Tracking now retains scroll position when toggling between Key Interests and All Interests.
  • Fixed an issue where Interests were not loading when viewing a contact from the contact list.
  • General bug fixes and performance improvements.

🔥 Hotfix – Thursday, April 3, 2025

  • Fixed an issue where invoices were not appearing in the Financial Overview report.

🔥 Hotfix – Wednesday, April 2, 2025

  • Fixed a bug where Payables were displaying the incorrect currency.
  • Fixed an issue where commissions were not being added to payables.

🔥 Hotfix – Tuesday, April 1, 2025

  • Corrected inconsistent Sales Tax rate labeling across reports.
CRMInventory

March 31, 2025

Improvements

  • Added a right-click context menu to the Inventory Associations tab within contact profiles for quicker actions.
  • Fixed a scrolling bug affecting the Artist List.
  • Introduced new Contact Offer Filters:
Filter by Associated Artists – Offered
  • Filter by Offered Price

🔥 Hotfix – Friday, March 28, 2025

  • Improved dimensions parsing in inventory imports, including better handling of accented characters and more flexible dimension formatting.
Smart Mail

March 23, 2025

  • Fixed a bug where emails were showing 100% open and clickthrough rates due to bots and security software. Metrics are now more accurate.
  • Emails will now display in the UI even if the email is not found in the API, preventing SmartMail thread errors and improving offer generation.

🔥 Hotfix – Thursday, March 20, 2025

  • Fixed an issue where the compose section showed "undefined" when replying to a SmartMail.

🔥 Hotfix – Wednesday, March 19, 2025

  • Resolved a bug where attachments were not displaying in SmartMail tracking.
CRMInventoryInvoicingViewing Rooms

March 17, 2025

Improvements

  • Custom Fields in Contact Exports
Custom fields are now included in Contact Exports, aligning them with Inventory Exports for better data consistency.

🔥 Hotfix – Thursday, March 13, 2025

  • Resolved an issue where OVR links were expiring shortly after being created.

🔥 Hotfix – Wednesday, March 12, 2025

  • Resolved a bug where Alternate Views were being mistakenly created under the Offers tab.
  • Corrected an alignment issue for Terms & Conditions on the Streamlined Copy Invoice.
Inventory

March 10, 2025

🔥 Hotfix – Tuesday, March 4, 2025

  • Fixed an issue where CSS code was incorrectly displayed in the notes preview on the Inventory tab.
  • Resolved an issue where pasted artist names were not being recognized in Paste Captions.

🔥 Hotfix – Monday, March 3, 2025, 4 PM ET

  • Fixed an issue where searches in Inbox/Sent were not returning emails.
Smart MailInventory

March 3, 2025

Improvements

  • Improved SmartMail editor stability—resolved freezing issues when replying to emails.
Learn more.

🔥 Hotfix – Friday, February 28, 2025

  • AgGrid custom column layouts now save properly.
  • Price labels now appear on PDFs within the Artwork Caption, in addition to email captions.
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🔥 Hotfix – Wednesday, February 26, 2025

  • Users can now change their email signature position in SmartMail.
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