ARTERNAL Updates

📱 Mobile Improvements

You now have the ability to track OVR analytics via our app. You can read more on this update here

🔥 Hotfix – Thursday, September 25, 2025

• Resolved a QuickBooks sync error that prevented updates from completing.

🔥 Hotfix – Wednesday, September 24, 2025

• Fixed an issue where alternate views couldn’t be opened from the Alt Views window.

✨ Improvements

• The “Replace Doc” feature in the asset browser now filters for documents, rather than artworks.
• Search Improvements across the platform for better accuracy and speed.

🔥 Hotfix – Tuesday, September 16, 2025

• Fixed a bug where artworks with multiple artists only displayed one artist in OVRs.
• The Excl. Taxes and Transport Fees field was incorrectly appearing under Installation — this has been fixed.

✨ Fixes and Enhancements

• PDF language updated: changed “Consignor” to “Consignee” on consigned-out invoices.

🔥 Hotfix – Tuesday, September 9, 2025

• Fixed sorting issue in Sold Artworks Report by “Sold To.”
• Resolved issue where Daily OVR View Emails were not being sent.

✨ Enhancements

• Exporting Live Lists only exports filtered contacts, not the full list
• Invoices can now be sorted secondarily by invoice number. Users still primarily choose what to sort by.

🔥 Hotfix – Friday, September 5, 2025

• Fixed an issue where invoice thumbnails were not displaying correctly.

🔥 Hotfixes

• Resolved duplicate notification emails and contact records generated from OVR inquiries.

🐛 Fixes

• Resolved an issue where changing the Shipping Contact on an invoice didn’t save.
• Fixed bug that prevented new invoices from being created.
• Addressed issue where sales from Washington, DC showed a value of $0 in the Economic Nexus report.

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✨ Online Viewing Room (OVR) Updates

• 🙈 Hide Alternate Views in OVRs

You can now choose to hide Alternate Views for artworks in your Online Viewing Rooms. This gives you more control over how artworks are presented to clients.

• 👤 Associate Contacts to OVRs

OVRs can now be associated with a specific contact.

Once a contact is linked, all visitor activity will be attributed to that contact — unless the OVR is sent via SmartMail, which overrides the default.

• These visits are now tracked in the contact’s timeline, helping you better understand engagement.

⚙️ Backend Improvements

• 🔧 Hasura Removal

We've removed Hasura, a service previously used in our website's business logic. While this change doesn’t affect the user interface, you may notice performance improvements when navigating the platform.

🖼️ Mini Update for Online Viewing Rooms (OVRs)

✨ New Features & Enhancements

• 🔗 Smarter URL Slugs

OVR URL slugs are now automatically generated based on the List Title instead of the user-inputted Link Name. This helps prevent internal or sensitive information from appearing in URLs.

➕ You can still customize the slug during creation if you'd like to override the default.

• 🧭 UI Enhancements

We made visual and functional updates to the main OVR List interface for a more streamlined and intuitive experience.

• 🖼️ Higher Banner Image Resolution

We've increased the maximum resolution for banner images, allowing your Online Viewing Rooms to shine with even greater visual clarity.

✨ Online Viewing Rooms (OVRs) Updates

🗂️ "Date Created" Column Added to OVR List

You can now sort your OVRs by Date Created directly from the All Viewing Room Links page. The list is sorted by this column by default for quick access to your most recent links.

💰 Select Which Price Label to Display

Customize each OVR link by choosing the specific price label you want to display — such as Retail Price, Purchase Price, or Market Price.

Whether you're sharing prices in USD or SEK, you can tailor the display to match your audience.

🛠 To update, go to the Artwork Settings panel inside your OVR and choose from the Default Price Label dropdown.

✅ Tip: Be sure that the selected price field is filled in for each artwork in your inventory so the correct value appears.

🖼️ Banner Image URLs Now Supported

In addition to uploading a file, you can now use a direct image URL for your OVR Banner Image.

This is especially helpful if you're looking to include a high-resolution banner. (There’s currently a resolution limit on uploads, but the team is working on a fix for that.)

➕ Just paste your image link into the Image URL field under the Header section in OVR settings.

📱 Mobile Release – Now Live!

• Improved performance when loading Artists for faster navigation.
• Added Recent Shortcuts for Lists and Artists to quickly jump back to recently viewed items.
• Introduced a "Go to Artist" shortcut when long-pressing a work or tapping the info button.

✨ New Feature

• Added the ability to forward emails from SmartMail.

🔥 Hotfix – Friday, April 4, 2025

📱 Mobile Release – Now Live!

• Interest Tracking now retains scroll position when toggling between Key Interests and All Interests.
• Fixed an issue where Interests were not loading when viewing a contact from the contact list.
• General bug fixes and performance improvements.

🔥 Hotfix – Thursday, April 3, 2025

• Fixed an issue where invoices were not appearing in the Financial Overview report.

🔥 Hotfix – Wednesday, April 2, 2025

• Fixed a bug where Payables were displaying the incorrect currency.

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• Fixed an issue where commissions were not being added to payables.

🔥 Hotfix – Tuesday, April 1, 2025

• Corrected inconsistent Sales Tax rate labeling across reports.

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✨ Improvements

• Added a right-click context menu to the Inventory Associations tab within contact profiles for quicker actions.
• Fixed a scrolling bug affecting the Artist List.
• Introduced new Contact Offer Filters:

Filter by Associated Artists – Offered

• Filter by Offered Price

🔥 Hotfix – Friday, March 28, 2025

• Improved dimensions parsing in inventory imports, including better handling of accented characters and more flexible dimension formatting.

• Fixed a bug where emails were showing 100% open and clickthrough rates due to bots and security software. Metrics are now more accurate.
• Emails will now display in the UI even if the email is not found in the API, preventing SmartMail thread errors and improving offer generation.

🔥 Hotfix – Thursday, March 20, 2025

• Fixed an issue where the compose section showed "undefined" when replying to a SmartMail.

🔥 Hotfix – Wednesday, March 19, 2025

• Resolved a bug where attachments were not displaying in SmartMail tracking.

✨ Improvements

• Custom Fields in Contact Exports

Custom fields are now included in Contact Exports, aligning them with Inventory Exports for better data consistency.

🔥 Hotfix – Thursday, March 13, 2025

• Resolved an issue where OVR links were expiring shortly after being created.

🔥 Hotfix – Wednesday, March 12, 2025

• Resolved a bug where Alternate Views were being mistakenly created under the Offers tab.
• Corrected an alignment issue for Terms & Conditions on the Streamlined Copy Invoice.

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