ARTERNAL Updates

✨ Online Viewing Rooms (OVRs) Updates

🗂️ "Date Created" Column Added to OVR List

You can now sort your OVRs by Date Created directly from the All Viewing Room Links page. The list is sorted by this column by default for quick access to your most recent links.

💰 Select Which Price Label to Display

Customize each OVR link by choosing the specific price label you want to display — such as Retail Price, Purchase Price, or Market Price.

Whether you're sharing prices in USD or SEK, you can tailor the display to match your audience.

🛠 To update, go to the Artwork Settings panel inside your OVR and choose from the Default Price Label dropdown.

✅ Tip: Be sure that the selected price field is filled in for each artwork in your inventory so the correct value appears.

🖼️ Banner Image URLs Now Supported

In addition to uploading a file, you can now use a direct image URL for your OVR Banner Image.

This is especially helpful if you're looking to include a high-resolution banner. (There’s currently a resolution limit on uploads, but the team is working on a fix for that.)

➕ Just paste your image link into the Image URL field under the Header section in OVR settings.

📱 Mobile Release – Now Live!

• Improved performance when loading Artists for faster navigation.
• Added Recent Shortcuts for Lists and Artists to quickly jump back to recently viewed items.
• Introduced a "Go to Artist" shortcut when long-pressing a work or tapping the info button.

✨ New Feature

• Added the ability to forward emails from SmartMail.

🔥 Hotfix – Friday, April 4, 2025

📱 Mobile Release – Now Live!

• Interest Tracking now retains scroll position when toggling between Key Interests and All Interests.
• Fixed an issue where Interests were not loading when viewing a contact from the contact list.
• General bug fixes and performance improvements.

🔥 Hotfix – Thursday, April 3, 2025

• Fixed an issue where invoices were not appearing in the Financial Overview report.

🔥 Hotfix – Wednesday, April 2, 2025

• Fixed a bug where Payables were displaying the incorrect currency.

• Fixed an issue where commissions were not being added to payables.

🔥 Hotfix – Tuesday, April 1, 2025

• Corrected inconsistent Sales Tax rate labeling across reports.

✨ Improvements

• Added a right-click context menu to the Inventory Associations tab within contact profiles for quicker actions.
• Fixed a scrolling bug affecting the Artist List.
• Introduced new Contact Offer Filters:

• Filter by Offered Price

🔥 Hotfix – Friday, March 28, 2025

• Improved dimensions parsing in inventory imports, including better handling of accented characters and more flexible dimension formatting.

• Fixed a bug where emails were showing 100% open and clickthrough rates due to bots and security software. Metrics are now more accurate.
• Emails will now display in the UI even if the email is not found in the API, preventing SmartMail thread errors and improving offer generation.

🔥 Hotfix – Thursday, March 20, 2025

• Fixed an issue where the compose section showed "undefined" when replying to a SmartMail.

🔥 Hotfix – Wednesday, March 19, 2025

• Resolved a bug where attachments were not displaying in SmartMail tracking.

✨ Improvements

• Custom Fields in Contact Exports

🔥 Hotfix – Thursday, March 13, 2025

• Resolved an issue where OVR links were expiring shortly after being created.

🔥 Hotfix – Wednesday, March 12, 2025

• Resolved a bug where Alternate Views were being mistakenly created under the Offers tab.
• Corrected an alignment issue for Terms & Conditions on the Streamlined Copy Invoice.

🔥 Hotfix – Tuesday, March 4, 2025

• Fixed an issue where CSS code was incorrectly displayed in the notes preview on the Inventory tab.

• Resolved an issue where pasted artist names were not being recognized in Paste Captions.

🔥 Hotfix – Monday, March 3, 2025, 4 PM ET

• Fixed an issue where searches in Inbox/Sent were not returning emails.

✨ Improvements

• Improved SmartMail editor stability—resolved freezing issues when replying to emails.

🔥 Hotfix – Friday, February 28, 2025

• AgGrid custom column layouts now save properly.

• Price labels now appear on PDFs within the Artwork Caption, in addition to email captions.

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🔥 Hotfix – Wednesday, February 26, 2025

• Users can now change their email signature position in SmartMail.

🔥 Hotfix – Wednesday, February 19, 2025

• Fixed an issue where Auto-Payable was not populating for sold works.

🔥 Hotfix – Tuesday, February 19, 2025

• Fixed a bug where old contact associations were still appearing in Inventory AgGrid Contacts.

🔥 Hotfix – Wednesday, February 19, 2025

• Fixed a jumbled PDF title issue in the Offers tab.

📆 Release Notes – Monday, January 20, 2025

✨ Improvements

• Resolved glitching issues when opening inventory works in new tabs (e.g., from reporting or the new context menu).

• Added right-click functionality to inventory, allowing for quicker actions and enhanced usability.

• Offer associations are now added to both Contacts and Inventory as a default setting for improved tracking.

🔥 Hotfix – Wednesday, January 15, 2025

• Fixed an issue where excluding artwork items from invoices did not adjust the total amount.

🔥 Hotfix – Thursday, January 16, 2025

• Adjusted the Certificate of Authenticity (COA) header size to improve visibility and consistency.

🔥 Hotfix – Friday, January 17, 2025

• Disabled inventory AgGrid column virtualization to resolve accessibility issues and ensure column order and contact associations are saved properly.

📆 Release Notes – Monday, January 13, 2025

✨ Improvements

🔍 Quick Tip: Right-Click for Contact Options!

Now you can right-click on a contact's full name to access a context menu with useful actions. It’s a simple way to save time and streamline your workflow. Give it a try today!

• The "Created At" column is now visible by default on Transactions by User and Transactions by Amount reports (previously hidden).

🐛 Bug Fixes

• Resolved an issue where tags in the inventory activity timeline did not display dates for 2025.

• Implemented email validation during the Microsoft OAuth linking process to ensure SmartMail is sent from the correct email address.

• Activity is now properly logged when associating a contact during inventory status changes (e.g., hold/sold). These activities will appear in the Activity Tab and Dashboard.

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Happy Holidays 🎄

✨ New Feature

We've released our new feature Offers 🎉

The Offers tab in ARTERNAL will allow you to view and manage all works offered through SmartMail or manually created in one place. You'll now be able to:

• View all works offered to a contact
• Add notes
• Edit the offer date
• Update offer amounts for specific contacts

You can read more here

🧾 Improvements to Invoices

• Added a "Show Due Date" toggle to invoice templates and previews. This feature lets users control the visibility of the due date line on invoices. The due date appears under the date in the Base invoice template.

💳 Currency Update

• The Egyptian Pound (EGP) has been added to the list of supported currencies.

🐛 Bug Fixes

We resolved the following issues:

• SmartMail text no longer overflows off the screen.
• Invoice PDF generation no longer times out due to certain header images.

🐛 Bug Fixes

We fixed an issue where:

• Artworks could not be attached to smartmail
• Alternate Views did not get attached to smartmail when creating an offer from the selection cart.
• It wasn’t possible to search for editioned works via the search bar.

🐛 Bug Fixes

We've resolved the following issues:

• Assignment filters are now correctly applied when adding a live contact list to a SmartMail.
• Where the credit card fee shows on the invoice summary when the client is not paying via credit card
• The Activity by Users report now exclusively shows information for SmartMails with a status of “Sent.”
• OVR header/logo size is optimized for mobile, ensuring it appears appropriately on smaller screens.
• The consignor field now accurately retrieves the intended contact.
• Fixed a dead-click issue when tapping on contacts in SmartMail.
• Long SmartMail subject lines now display without overlapping.
• The Intercom chat icon no longer obstructs the “Clear” button in the selection cart.