ARTERNAL Updates

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Improved the loading speed of the new invoicing tool
• Added the ability to remove header and footer files in templates
• Added support for Korean and Chinese characters

🖼️ Inventory

🎉 Inventory Improvements:

• Improved the design of the dimension converter
• Added XX characters remaining when entering a custom field name

🐛 Bug Fixes

• Fixed an issue where the Sold Artworks reported did not download
• Fixed an issue where incoming emails did not automatically show up in My Inbox
• Fixed an issue where users could not scroll down an inventory list after changing work status
• Fixed an issue where smart mails did not send
• Fixed an issue where the error message “server responded with 0 code” showed up when uploading attachments
• Fixed an issue where auto-generated payables had incorrect payable numbers

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Made the header padding space dynamic
• Improved the layout for long additional details
• Added highlight for the selected tab in the sidebar

🖼️ Inventory

🎉 Inventory Improvements:

• Added the option to display cm instead of inch dimensions in the list view
• Added a loading state in the contact search when adding an association in an inventory
• Improved the process of merging artists by changing artist names

✉️ Smart Mail

🎉 Smart Mail Improvement:

• Added an error message when the user is unlinked from gmail but still connected to AWS

🐛 Bug Fixes

• Fixed an issue where some classic invoices had incorrect thumbnail images
• Fixed an issue where some classic invoices had incorrect paid amount
• Fixed an issue where downloaded PDF had incorrect format
• Fixed an issue where the invoice V2 format was off when viewing from the mobile
• Fixed an issue where the contact selection cart was incorrectly cleared out
• Fixed an issue where merging contacts failed
• Fixed an issue where the consignor field did not save properly
• Fixed an issue where users being reverted back to classic invoicing tool
• Fixed an issue where inventory custom fields did not populate in the inventory detail view and the inventory export
• Fixed an issue where the OVR links remained the same after changing the toggle settings

📔 Contacts

🎉 Contacts Improvements:

• Added the confirmation pop up when removing contacts from a list
• Improved the loading speed for contact timelines

💹 Transactions

🎉 Transactions Improvements:

• Added error handling for Quickbooks sync to better understand what causes the sync to fail
• Added support for invoice PDFs in European A4 format

✉️ Smart Mail

🎉 Smart Mail Improvements:

• Improved the loading speed in smart mails
• Added jump scroll when creating a reply draft in a thread

🐛 Bug Fixes

• Fixed an issue where the consignment terms did not properly save in individual inventories
• Fixed an issue where the count numbers and formatting were off when searching in the inventory documents page
• Fixed an issue where the availability status did not display properly for parent records
• Fixed an issue where uploading a contact’s profile picture did not immediate show up
• Fixed an issue where duplicate contacts showed up

[Now Live] "Is Empty" option in custom field filters

What is it?

In both contacts and inventories, if you click on the filter > choose a text-type custom field > there is an Is Empty option

Why does it matter?

It allows users to filter by contacts or inventories that do not have an entry in a certain custom field

How to use it?

Go to your contact or inventory filters and choose one that is text type, click on the Contains button and you will see Is Empty in the dropdown.

🐛 Bug Fixes

• Fixed an issue where some images were in a different orientation on the mobile app
• Fixed an issue with loading certain images in inventories
• Fixed an issue where some artist names were lowercase in the viewing rooms
• Fixed an issue where auto-create payable feature did not work properly
• Fixed an issue when sending a smart mail, the invalid email pop up was too long and blocked the send button
• Fixed an issue where the unsent emails did not show up in the UNSENT column
• Fixed an issue where payments were not saving in the invoiceV2

🐛 Bug Fixes

• Fixed an issue where the smart mail inventory search pulled up irrelevant results
• Fixed an issue where the inventory order in viewing room was different from the inventory list
• Fixed an issue where some inventories did not show up in the artist's inventory page
• Fixed an issue on the mobile app where the contact sorting was different from the sorting on the web
• Fixed an issue where users could not launch ARTERNAL in Quickbooks
• Fixed an issue where the installation view and artwork alignment buttons were too small when making a viewing room in the mobile app

📱iOS update: iOS app version 4.61 is released

• Fixed an issue where the smart mail editor crashed the app

📱iOS update:

• Added backend support for adding existing installation views from one list to another list

🐛 Bug Fixes

• Fixed the error reordering artworks in inventory
• Fixed an issue where the last edited field in contact profiles did not save
• Fixed an issue where archived invoices were included into the Financial Overview report
• Fixed an issue where there were duplicate rows in the Invoice by Amount report
• Fixed an issue where the Quickbooks tax agency pop up showed up for invoices with no taxes
• Fixed an issue where syncing invoices to Quickbooks did not work for the invoices with manually edited contact info in invoiceV2

📱iOS update: iOS version 4.58 released

🎉 Improvement

• Improved the workflow of multi-select and adding inventories to list
• Improved the artist name sorting in inventory
• Added the capability to create private inventory lists on mobile
• Unframed dimensions are now visible in inventory
• Added the toggles to switch on/off inch and cm dimensions in settings
• Shorter and cleaner share links
• Added the ability to Copy Captions (by tapping the share icon on the top right of the inventory profile page)
• Added the ability to add alt views via the mobile app

🐛 Bug Fixes

• Fixed an issue with adding inventories to a new list did not work

🐛 Bug Fixes

• Fixed an issue where artist names became lowercase when creating new inventories
• Fixed an issue where Paste Captions caused incorrect currency in price labels

📱iOS update: iOS version 4.53 released

🖼️ Inventory

🎉 Inventory Improvement:

• Improved the workflow of creating a list with multiple artworks
• Improved saving images via a long press when viewing the work

🐛 Bug Fixes

• Fixed an issue where selection of artworks would clear after an action was taken
• Fixed an issue where adding artworks to a list when searching did not work

🖼️ Inventory

🎉 Inventory Improvement:

• Changed the order on the Lists/Exhibitions/Fairs tab by moving the lists to the bottom of the page
• Improved the design of the import page

💹 Transactions

• Improved the loading speed in Transactions and Invoices

🐛 Bug Fixes

• Fixed an issue where the import tutorial link did not work
• Fixed an issue where the invoice showed up under the artwork’s financials tab after the artwork was removed from the invoice
• Fixed an issue where importing assigned_to_list column in contact import did not work
• Fixed an issue where the Gross Profit column in reports was empty
• Fixed an issue where if an invoice had only shipping cost, the total would be 0

📔 Contacts

🎉 Contacts Improvement:

• Added custom field edits to the timeline
• Improved the speed of text search
• Improved the speed of loading contacts activity feed

🖼️ Inventory

🎉 Inventory Improvement: Added a loading sign in the Lists/Exhibitions/Fairs tab

🧾 Invoice V2

🎉 Invoice V2 Improvement: Redesigned the payment options

🐛 Bug Fixes

• Fixed an issue where downloading PDFs did not work in Invoice V2
• Fixed an issue where the smart mail line height did not display properly to match the actual sent emails
• Fixed an issue with marking payables as paid
• Fixed an issue where old email showing up in contact search in smart mail
• Fixed an issue where invalid currency notification when importing inventory had random characters

✉️ Smart Mail

🎉 Smart Mail Improvement: optimized the speed of loading

🐛 Bug Fixes

• Fixed an issue where the artist sidebar was not full loading
• Fixed an issue where dimensions in cm sometimes have ".00"
• Fixed an issue where contact notes did not show the creator
• Fixed an issue where the scroll bar for inventory lists was missing
• Fixed an issue where it displayed the same contact multiple times
• Fixed an issue where downloading PDFs in invoice V2 did not work

[Now Live] ARTERNAL Pay is launched!

What is it?

Users can now receive payments using Stripe, Affirm, and ACH when you send invoices through ARTERNAL.

How to use it?

Go to your settings and there will be a new ARTERNAL Pay tab where you can connect your Stripe account. For more details please check out this article with videos inside.

📔 Contacts

🎉 Contacts Improvement: improved the speed of loading contact lists

🖼️ Inventory

🎉 Inventory Improvement: improved the speed of loading the artist sidebar

🐛 Bug Fixes

• Fixed an issue where the transaction settings page was blank for users on the new invoicing tool
• Fixed an issue where the Associated Artist filter's sold keyword was not working
• Fixed an issue where the QR code did not generate for 2FA
• Fixed an issue where the sort button on the artist sidebar was cut off
• Fixed an issue where the Created by field dropdown was not working in the new invoicing tool

📔 Contacts

[Now Live] New contact filter “Type”

What is it?

In contacts, there is now a new filter “Type”

What does it matter?

It allows you to filter contacts by the type

How to use it?

In contacts, open the filter drop down menu, choose Type and select the desired type

🎉 Contacts Improvement: improved the Filter button UI to make it more consistent with the other buttons on this page

🐛 Bug Fixes

• Fixed an issue with replacing primary images for imported inventories
• Fixed an issue where creating a new contact opened another contact’s profile
• Fixed an issue where there was no error message when sending invoices with unlinked emails
• Fixed an issue where Apply terms to all in consignments did not apply the consignment terms to all works
• Fixed an issue where dimension range filter in inventory did not include the lower bound
• Fixed an issue with sorting inventories by artist last name in inventory lists/exhibitions/fairs
• Fixed an issue where empty rows sometimes showed up in inventory detailed view
• Fixed an issue where uploading documents failed with the “Server responded with 0 code” error message