Learn how ARTERNAL helps art galleries, advisories and private sales to work more effectively and grow sales.
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Frequently asked questions
Is there a contract?
Yes, whether monthly or annual, our agreements outline our terms & conditions as well as data processing and security.
What kind of data security do you have?
We follow strict security protocols, reviews, and encrypt our user data to ensure all ARTERNAL data is securely stored on the AWS (Amazon Web Services) cloud.
How do you handle inventory migrations?
As inventory systems vary, and artwork records can date back decades, we would complete a technical review of your database in order to provide an outline and schedule for the transfer that our team would complete. The timing can range from a few days to more depending on the quantity of data and any customizations made to your existing system.
Do you sync with my email system?
Yes, ARTERNAL syncs with all major email providers.
Can I get a reference from an ARTERNAL user?
Out of respect for our clients’ time and privacy, we’re happy to provide references once you have participated in our sales process.
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